Reference

Terms That Govern Your Tbajee 20 Account

These terms set out the rules between you and Tbajee 20 when you open an account, deposit funds through bKash, Nagad, or Rocket, and access the lobby.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredChanges notified to youContact us for any query
Tbajee 20 Terms That Govern Your Tbajee 20 Account
ACCOUNT SECURITY STANDARDS

How We Handle Your Account and Data

Your account data is stored with standard encryption, and login sessions use OTP verification tied to your registered mobile number. We retain account records as long as your account is active and for a period after closure as required by our internal compliance process. You can request a copy of your account data or ask us to close your account by contacting support — both requests are handled in writing so there is a clear record. Cookies on this site track session state and basic usage; you can adjust cookie preferences through your browser settings, though some site functions depend on session cookies to work correctly.

OTP Login

Every login triggers a one-time password to your registered number, so your account cannot be accessed without your mobile device.

Data Retention

We keep your account records while your account is open and for a set period after closure; you can request details via support.

Data Access Request

Contact our support team in writing to request a copy of your data or to ask about corrections to your account information.

Cookie Control

Session and analytics cookies are used on this site; adjust them in your browser settings, noting some features rely on session cookies.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause is unclear or you want to dispute a decision made under these terms, our support team handles account and policy queries. You can reach us through live chat inside the lobby, by email, or through the help centre linked from your account dashboard. Players in Dhaka and Chittagong have contacted us through all three channels — response times vary by queue, but we do not leave queries unresolved.

Team online

Live Chat

Open the chat icon inside your account lobby for the quickest response on terms or account queries during supported hours.

Email Support

Send your query with your registered account details to our support address listed in the help centre — we reply in writing.

Help Centre

The help centre in your account dashboard covers common terms questions and links directly to the relevant section of this page.

Common Questions About These Terms

Below are questions we hear often from account holders about how these terms work in practice. If your question is not here, the support team can help directly.

Account eligibility depends on your age and whether your location is in an eligible region under local law. We do not accept accounts where local law prohibits it.

A mismatch between your registered wallet details and your account name will pause your withdrawal. Our team will contact you to verify before releasing funds.

Yes. We update these terms when the platform changes or when required. Revisions are posted here with notice where possible; continued use counts as acceptance.

Contact support in writing through live chat or email. Include your registered account details, and we will process your data request and respond in writing.

Raise it with support through live chat or email. We review disputed decisions and respond with a written explanation of the outcome and the relevant clause.

Yes. All local wallet deposits — including Rocket, bKash, and Nagad — are governed by these terms, with the same wallet-verification process applied to each.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.